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SMART Notebook

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SMART Notebook

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5 results found

  1. Fix the problems

    Dear Support Team,

    I am writing to express my deep dissatisfaction with the latest version of Smart Notebook, which has been causing significant disruptions in my workflow. After using the software for six years, I have never encountered such persistent issues, and I am now reconsidering whether to continue my subscription.

    Here is a list of the major problems I’ve encountered:

    • The software crashes at least twice per hour, making it highly unreliable.
    • It offers to restore lost data after a crash, but this function does not work as promised.
    • The handling of tables is terrible, with constant glitches that…
    4 votes

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    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
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    acknowledged  ·  AdminJoe Selby (Senior Product Manager, SMART Technologies) responded

    Hi Anna


    I understand your frustration. If you would be willing to send us some of the .notebook files where you experience these issues, it would help us identify and resolve the issues as quickly as possible.


    If so, please reach out to https://www.smarttech.com/connect-with-smart/contact-support to send the files to the Notebook product team.


    Thank you.

  2. Right click to get previous files

    Get a recent files list when right-clicking on the SMART Notebook icon in the taskbar while using SMART Notebook 24.
    Used to be there now disappeared. Really useful when planning the day ahead and then closing the files before going home.

    3 votes

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    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
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  3. Allow SmartInk to be compatible with BenQ boards

    I use SmartNotebook all the time, but my school just changed my board to a BenQ. I cannot use the writing feature on the board.

    1 vote

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    acknowledged  ·  2 comments  ·  [Latest] Notebook 24.0  ·  Admin →
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  4. The pen style, thickness/color in notebook 24 will not work. I am unable to change the pen. It works in version 22.

    1 vote

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    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
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  5. Auf Smart-Display erstelltes Tafelbild wird in SMART Notebook nicht vollständig angezeigt. Ich solle die Datei in 4K Presenter öffnen?

    Auf Smart-Display erstelltes Tafelbild wird in SMART Notebook nicht vollständig angezeigt. Ich solle die Datei in 4K Presenter öffnen?
    Es kann doch kein Problem sein, die Datei entsprechend zu skalieren? Bitte diese Funktion in Notebook einbauen.
    Alternativ: warum startet 4k Presenter nicht automatisch?

    1 vote

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    0 comments  ·  [Latest] Notebook 24.0  ·  Admin →
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    acknowledged  ·  AdminJoe Selby (Senior Product Manager, SMART Technologies) responded

    Thomas, können Sie bitte klarstellen, welche Version von SMART Notebook Sie verwenden? 4K Presenter ist eine Funktion von Notebook 22.1 und früher. Bei Notebook 23.0 ist 4K Presenter die Standardeinstellung. Das Seitenverhältnis entspricht dem des iQ Whiteboards. Bilder sollten keine Änderungen erfordern, um korrekt angezeigt zu werden. Wenn Sie eine Notebook-Version verwenden, die 22.1 oder älter ist, empfehlen wir Ihnen, auf unsere neueste Version, SMART Notebook 24.0, zu aktualisieren. Sie sollte Ihnen das gewünschte Erlebnis bieten.

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