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  1. Parameter error

    2 votes

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    2 comments  ·  SMART Notebook » Notebook 15.0  ·  Admin →
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    Olivier Mireault commented  · 

    Hi Magdalena,
    My name is Olivier Mireault and I am the test lead for SMART Notebook.
    If ever you run into the problem again, please reach out to me at oliviermireault at smarttech.com.
    If you can include the Notebook file, we can try to reproduce the problem and fix it for a future Notebook release.

  2. Notebook keeps freezing and I have to close and reopen frequently

    2 votes

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    2 comments  ·  SMART Notebook » Notebook 16.0  ·  Admin →
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    Olivier Mireault commented  · 

    Hi Carm,
    My name is Olivier Mireault and I am the test lead for SMART Notebook software.
    I would like to help you get to the bottom of the issues you are seeing with the Notebook 16.0 Tech Trials.
    We have included a new tool with Notebook that will gather important information from your system to help us diagnose this problem:
    On Mac: Click on Notebook and then Generate Diagnostic Data
    On Windows: Help and then Generate Diagnostic Data
    If you could save that zip file and send it to me: oliviermireault at smarttech.com